Privacy Policy
Last updated June 2026. This describes how Armus Refrigeration collects and uses information on refrigerationrepair-service.com.
Who we are
Armus Refrigeration, 88 Mill St, New Bedford, MA 02740 · 508-521-9477 · armusinfo@gmail.com. We provide commercial refrigeration repair across Massachusetts and Rhode Island.
Information we collect
Information you give us: when you call, email, or request/book service through our online scheduling, we collect your name, phone number, email, service address, and details about your equipment and request.
Information collected automatically: like most websites, we automatically collect your IP address, device and browser type, the pages you view, and how you arrived, through cookies and analytics.
Cookies & analytics
We use Google Analytics (via Google Site Kit), which sets cookies and collects your IP address and usage data so we can understand site traffic and improve the site. You can decline non-essential cookies using the banner at the bottom of the page, and you can opt out of Google Analytics with Google’s browser opt-out add-on.
Online booking (HousecallPro)
Our booking and scheduling widget is provided by HousecallPro, a third-party service. Information you submit to request or book service is transmitted to and processed by HousecallPro on our behalf to schedule and manage your job. Their handling of that information is governed by HousecallPro’s own privacy policy.
How we use your information
To respond to your requests, schedule and perform service, send you service-related communications, keep records, and improve our website. We do not use it for unrelated marketing without your consent.
How we share it
We do not sell your personal information. We share it only with the service providers that help us operate (such as Google Analytics and HousecallPro), and when required by law.
California privacy rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, to access or delete it, to correct it, and to opt out of any “sale” or “sharing” of it. We do not sell personal information. To exercise any of these rights, including Do Not Sell or Share My Personal Information, contact us at 508-521-9477 or armusinfo@gmail.com.
Your choices
Use the cookie banner to accept or decline non-essential cookies, adjust your browser cookie settings, or use Google’s Analytics opt-out. You can also contact us to access or delete the information you’ve given us.
Consent
By using this website you consent to this Privacy Policy and the data practices described here.
Contact us
Questions about this policy? Call 508-521-9477 or email armusinfo@gmail.com.
Privacy at a Glance (Plain-Language Summary)
The short version: we collect what a service company needs to schedule and perform work — your name, phone number, email, service address, and the details of your equipment and service history. Payment card processing is handled by our payment processors; full card numbers never live on this website. Website analytics and the cookie choices you make in the consent banner control what the marketing tools see, and you can change those choices anytime from the cookie settings link in the footer.
We don’t sell your information, and we don’t share it beyond the vendors it takes to run the business — scheduling, invoicing, payment processing, and communications. If you want the details on any of that, the full policy below spells out each category; if you want your information corrected or deleted, the contact information at the bottom of this page reaches a human who can do it.
How Long We Keep Records
Service and invoice records are retained for as long as tax and warranty obligations require, since your equipment’s service history is also what makes future diagnostics faster and warranty claims provable. Marketing and analytics data follows the shorter lifetimes described in the cookie policy, and consent choices are re-asked on the schedule the banner enforces rather than assumed forever.